The Open Loops board

The loop

Household to closed loop.

Work moves in one direction. The household stands up. An Operator runs the board. Slack carries the live conversation. A loop closes when the work is done.

1. 01

   Household

   Overseer

   The household Overseer brings the care-coordination gap. Up to two Overseers can share one account.

2. 02

   Build fee

   Stand-up

   One-time Custom Software Suite stand-up at $1,999. Same public catalog for every household.

   Stripe

3. 03

   Operator

   Meridian / CareOS

   A human Operator is assigned to the household. Software remembers. A person still decides, dispatches, and follows up.

4. 04

   Operator fee

   Locked public rate

   $299/week at 10 hours per week or $1,299/mo. Prepaid is a payment option, not a cohort ladder.

   Stripe · Zoho Inv

5. 05

   Board

   Open Loops · Notion

   The shared Open Loops board is the task surface: owners, timing, follow-up, and household credentials and documents — licenses and expirations tracked on the board. Decisions live here.

   Notion

6. 06

   Slack

   Radio

   Slack is the real-time channel. Short updates as the day moves. Decisions return to the board, not the chat.

   Slack

7. 07

   Closed loop

   Done when owned

   A loop closes when the work is assigned, followed, and finished. No fake guarantees — coordination, not a clinic.

Capacity

8 household seats. That is the book.

Scarcity is seats, not a price step. Public rates stay flat for every public client.

Public catalog

Locked rates. No tier jump.

One public price book. Prepaid is a 15% payment option — not a cohort ladder. Full catalog lives on pricing.

Up to 2 Overseers and up to 2 patients per account. Two Emergency Contacts are collected for every one patient after accept, during patient history. Emergency Contacts and Providers may be Workspace guests. They are not paid $19 seats and not Overseer or Helper accounts, and they have no full portal accounts. Household credentials and documents — licenses, certifications, and expirations — are a live Open Loops board capability. That is license tracking on the board, not a credentialing service. A medical power of attorney is required. A Living Will is optional. After Meridian Business & Civic Group accepts the household, the Operator sends the household intake link for medical power of attorney, Living Will, and other health details (Google Form under Workspace BAA) — not Notion, not email, and not as PHI fields in CareOS. Intake form link coming soon — the Operator will send it to you directly. The September 20, 2026 “Overseer portal only” upload lock is superseded for public legal pages. This is not attorney advice and does not create an attorney-client relationship. CareOS coordinates household files; it does not draft or sell legal instruments as CareOS products. Payor enrollment, provider credentialing, and licensing as a Meridian healthcare service. Coming soon — not purchasable on CareOS. Not the household Credentials & documents board (licenses, certifications, expirations).